Shipping policy

OFFER AND CONCLUSION OF CONTRACT

The presentation of the products [in the online store] does not constitute a legally binding offer, but an invitation to the customer to place a binding order (offer to conclude a contract).
By clicking on the order button, customers place a binding order for the products listed on the order page.
Unfortunately, for technical reasons, it is not possible to change the order at a later date.
Immediately after receiving the order, the seller confirms receipt of the order by e-mail. The purchase contract is only concluded when the seller confirms the dispatch of the goods by e-mail (order or dispatch confirmation) or at the latest by delivery of the goods.


DELIVERY


Delivery is made from the warehouse to the delivery address specified by the customer.
green lane GmbH endeavors to ship the ordered products as quickly as possible after receipt of the order. Even with our best efforts, we cannot completely rule out seasonal delays as a result of high incoming orders. If green lane GmbH is not in a position to send all the products in an order at the same time, a partial delivery will be made. Of course, green lane GmbH will bear the additional shipping costs incurred as a result.

Switzerland & Liechtenstein

From an order value of 50 CHF (including discounts), green lane GmbH delivers free of shipping costs within Switzerland & Liechtenstein. If the order value is less than 50 CHF, we charge a postage fee of 6.90 CHF within Switzerland and Liechtenstein. The ordered products are delivered exclusively via Swiss Post. 

EU Shipments

From an order value of 60 EUR (including discounts), green lane GmbH delivers free of shipping costs within the EU. If the order value is less than 60 EUR, we charge a postage fee of 8 EUR. 

Special EU Shipments

For customers in Croatia, Estonia, Greece, Malta, Bulgaria, Iceland, and Norway, green lane GmbH offers free shipping for orders valued at 120 EUR or more. If the order value is less than 120 EUR, we charge a postage fee of 12 EUR.